Cancellation Policy

It's important you understand our cancellation policy, so please take a few moments to read on:

Cancellations with less than twenty-four hours notice will be charged the full lesson fee unless the lesson is rebooked within a week of the original lesson time. 

Cancellations within twenty-four hours notification that are due to illness will be charged at fifty percent of the lesson fee unless AOS is provided with an official certificate from the students GP.  
Lessons that are not attended without notification will be charged at the full lesson fee.

We appreciate a weeks notice of lesson cancellations if a student is going away for holidays or work so that we can manage our diary and offer those times to other students on our waiting list.

Please contact us if you have any queries or concerns


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